Returns & Refunds

If a piece does not fit your needs, you may return it within 30 days of delivery for a refund.

Conditions

Items must be unused, with original tags and packaging. We cannot accept returns on items that show signs of wear.

How to start a return

Email [email protected] with your order number. We reply within one business day with return instructions.

Refund timing

Refunds are issued to the original payment method within 3 business days of the returned item arriving at our workshop.

Defects

If a stitch or hardware failure occurs within two years of purchase, we repair or replace the item at no cost.